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Crowne Plaza Madrid Airport

Calle De Lola Flores, 1, Madrid, Spain, 28022  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Crowne Plaza Madrid Airport

Wi-Fi
Parking

EUR 11 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Cafe

Snack bar

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness centre

Spa and relaxation

Jacuzzi

Massage

Sauna

Verified Reviews:

  • Close to the airport - No sauna or pool - I would recommend this hotel
  • Nice bathrooms - Shuttle service - No breakfast
  • Service was slow - Flat screen tv - Cheap bar
  • Location was okay - Efficient staff - Free parking
  • Minibar is poor - Rooms are fine - Completely free internet

Overview

Crowne Plaza Madrid Airport Hotel is located in a central area of Madrid, about 13 km away from Santiago Bernabéu Stadium. Operating in Madrid since 2010, this hotel features contemporary architecture and modern comforts.

The property enjoys a perfect location within minutes of exhibition centers, convention centers and a business park. There are restaurants, bars and a stadium in the area.

Shoppers will find shopping centers and fairgrounds within a few minutes of the hotel.

San Fernando Henares train station is swiftly reachable. It takes around 15 minutes' drive to get to Barajas airport, which is 10 km away.

Rooms

The hotel comprises 125 comfortable rooms featuring stylish décor, individual climate control, a personal safe, a writing table, a closet and a telephone as well as a dishwasher, a kettle and a stove. The rooms are furnished with smart wooden furniture.

Eat & Drink

Guests can also enjoy local meals at the refined restaurant. The Fashionable Capricho bar serves a large variety of cocktails, coffee and tea as well as snacks and tapas. The property is located near a bus stop, about 700 meters from las Moreras serving a wide selection of dishes.

The hotel offers a buffet breakfast at the price of EUR 13.20 per person per night. 

Services

The hotel provides guests with car rental services.

Relax

Whirlpool baths and massage are available on site. A gym and a fitness centre are among the on-site facilities.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site at EUR 11 per day.

The staff at the hotel speaks English, French, Spanish, Italian, Serbian.

Number of floors:   5.  Number of rooms:   125.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Vending machines
  • Exterior corridors
  • Fireplace
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Free airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter
  • Email service

Dining

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Computer rental
  • Printers
  • Scanner
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Paid babysitting/ Child services
  • Children's menu

Spa & Leisure

  • Casino
  • Sun terrace
  • Leisure/ TV room
  • Sauna
  • Jacuzzi
  • Massage

Room features

  • In-room air conditioning
  • Individual heating
  • In-room safe
  • Wet bar
  • Mini-bar
  • Soundproofed rooms
  • Adjoining rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Recliner
  • In-room desk
  • Ironing facilities
  • Rollaway beds
  • In-room sink

Bathroom

  • Bathtub shower combination
  • Hair dryer
  • Bidet
  • Laundry basket/ Clothes hamper
  • Toilet

Self-catering

  • Electric kettle
  • Microwave
  • Oven

Bedroom

  • Down/Feather pillows

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Multi-line phone
  • Free local telephone calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

Pets

Pets are not allowed.

How to reach hotel

hotel Crowne Plaza Madrid Airport Madrid location
Show big map »

Hotel Address:

Calle De Lola Flores, 1, Madrid, Spain, 28022

Get directions
Airports
Train
  • Chamartin Station
    7.6 mi
Underground
  • Aeropuerto de Madrid
    2.2 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    125

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridCrowne Plaza Madrid Airport

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge

Rooms and availability

Crowne Plaza Madrid Airport photos Room
King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Bidet
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Stereo
Crowne Plaza Madrid Airport photos Room
Deluxe King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Bidet
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Stereo
Crowne Plaza Madrid Airport photos Room
Executive Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Tiled/marble floor
  • Soundproofed windows
  • Voice mail
  • Telephone
  • Upper floors accessible by lift
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Non-feather pillows
  • Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Chocolate or biscuit
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
  • Stereo
  • Radio
Family Room
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Bidet
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Stereo
Business King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Bidet
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Stereo

Crowne Plaza Madrid Airport Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Plenilunio2.4 mi
    Calle Aracne s/n
  • Parque de El Capricho3.1 mi
    Paseo Alameda de Osuna 25
  • IFEMA Convention Center - Feria de Madrid 4.0 mi
    MadridSpain
  • Castillo de la Alameda 2.8 mi
    Calle Antonio Sancha, 1 Madrid 28042 Spain El Barrio Alameda de Osuna a
  • Parque Juan Carlos I 3.4 mi
    Avda de Logrono Avda de los Andes, Carretera de Barcelona
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    125

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridCrowne Plaza Madrid Airport

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge

Cities nearby
  • Coslada hotels - 11 km
  • Alcorcon hotels - 13 km
  • Getafe hotels - 13 km
  • Boadilla del Monte hotels - 15 km
  • Alcobendas hotels - 15 km
  • Majadahonda hotels - 16 km
  • Pozuelo de Alarcon hotels - 10 km
  • Leganes hotels - 11 km
  • San Sebastian de los Reyes hotels - 16 km
  • San Fernando De Henares hotels - 14 km

Crowne Plaza Madrid Airport Reviews

Guest reviews are submitted by our customers after their stay at Crowne Plaza Madrid Airport

8.2
FabulousBased on94 reviews

Rating by category:

Rooms
9.0
Service
8.8

Guest reviews

  • Group of friends
    8.8

    Very helpful receptionist who sorted out the complete mess of my booking made by your web site.

  • Single
    7.4

    High quality clean Bedroom. Good direct access to Internet facilities. Close to the Airport.

    Very little selection for Breakfast. Very little choice for Vegetarians.

  • Older travelers
    9.6

    Excellent, friendly staff.

    Wi-Fi signal too poor for access from room. Had to go to bar to use laptop. Lack on Internet access from room is extremely inconvenient.

  • Family with children
    3.2

    One of the reasons for choosing this hotel was the Crowe Plaza name and the shuttle bus service from the airport. I waited over a 1 1/2 hrs before being pickup and it's only 15 minutes away. The response was we will be there in 5 minutes. The shuttle didn't run the next day and my daughter ended up having to take a taxi from the airport. I will tell you all your other competitors were running every 15 minutes. I took note of their names for future use. We were a family of four and the room didn't accommodate that from towels to soap. We had to ask over and over again. The room had flies and hair on the floor. The food was expensive and terrible. However, the receptionist was professional and helpful with taxi. The positive point for this hotel was the receptionist.

    I will never book here again. I used negative reviews to over come any issues but even with this knowledge the negative reviews were right. I do business with Crowe Plaza in other countries and now reconsidering ever using it again for what I paid. The value is not worth the stay.

  • Group of friends
    9.2

    The spacious room and it's great for a short layover with its close proximity to the airport

    The lack of food choices around

  • Single
    8.8

    Close to Barajas airport and friendly staff. There is no swimming pool facility and lunch buffet options but overall I am really pleased with the hotel's ambience which really matched with the beautiful spanish ambience.

    Lack of swimming pool and lunch buffet options

  • Single
    6.2

    Proximity to airport. The fact it is new.

    Room temperature on arrival was 10 degrees Celsius. I checked in at 23:00 - all facilities such as the bar/cafe were closed!

  • Older travelers
    7.8

    The size of the room was great and we were lucky to have 2 queen beds...other wise the bed would be too small for 2. the expresso machine in the room was a nice touch. the wi fi was only in the main common parts of the hotel..in the room you had to use cable which was not possible on my mac air book.

    Not enough staff.... No slippers...bath robe...limited shampoo and wash

  • Couple
    9.6

    This is my second time staying at the Crowne plaza it is just a comfortable relaxing place. There isn't anything in the area, but there is access to taxis ane metro to get to the center of madrid. It is just a place to just relax and feel good.

  • Family with children
    10.0

    We had a family room and it was a lovely size, really clean and tidy. We only spent half-a-night there before an early morning flight, but we were very impressed with the room and the staff of the hotel that were very helpful.

    Like other reviewers have said, the shuttle to the airport isn't great. We waited 40 minutes at the airport before the shuttle came to get us and in the meantime other hotels' shuttles came 3 or 4 times. This hotel only has one van, which means you have to call them ahead of time and essentially book a shuttle appointment for them to come get you from the airport. It was also a little bit frustrating when we couldn't book a shuttle at the time we wanted to leave for the airport in the morning because their wasn't enough room. You must book the shuttle upon checking in, otherwise the shuttle fills up and you have to wait for the next trip. All in all, I would still recommend this hotel to travelers. It was a great price, even during high season and the perfect place to rest a little before (and after) a long trip.

  • Single
    5.4

    The rooms are big, the beds are good

    The food was not good, the dinner was bad, and the breakfast terrible. Also there was a problem to get warm water in the shower. The quality of the stay was way below what you should expect from rooms in such pricesetting. Good thing was the staff at reception, they were really friendly.

How to reach hotel

hotel Crowne Plaza Madrid Airport Madrid location
Show big map »

Hotel Address:

Calle De Lola Flores, 1, Madrid, Spain, 28022

Get directions
Airports
Train
  • Chamartin Station
    7.6 mi
Underground
  • Aeropuerto de Madrid
    2.2 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    125

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridCrowne Plaza Madrid Airport

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge