Crowne Plaza Madrid Airport Hotel

Calle De Lola Flores, 1, Madrid, Spain, 28022  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Crowne Plaza Madrid Airport Hotel

Wi-Fi
Parking

EUR 11 per day

Luggage storage
24-hour

Late check-in/ -out

24-hour reception

24-hour room service

24-hour business center

Food/ Drinks

A la carte restaurant

Cafe

Snack bar

Coffee shop

Lobby bar

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness center

Spa and relaxation

Jacuzzi

Massage

Sauna

Verified Reviews:

  • Close to the airport - No sauna or pool - I would recommend this hotel
  • Nice bathrooms - Shuttle service - No breakfast
  • Service was slow - Flat screen tv - Cheap bar
  • Location was okay - Efficient staff - Free parking
  • Minibar is poor - Rooms are fine - Completely free internet

Overview

Crowne Plaza Madrid Airport Hotel is a functional 4-star accommodation featuring 125 rooms to stay in. Crowne Plaza Madrid Airport Hotel was opened in 2010.

This hotel is located in a central area, 7 km from IFEMA. Bars and restaurants are stroll from the hotel.

Guests will find exhibition centers and convention centers in the neighborhood.

Barajas airport is about 15 minutes by car.

Rooms

There are non-smoking rooms with individual climate control, a personal safe, a writing desk, a closet and a phone provided for travelers staying in Madrid. The bathrooms come with a spa bathtub, bathrobes and slippers for more comfort.

Eat & Drink

Exquisite local specialties are proposed at the refined restaurant. The café bar serves tea, cocktails and coffee. Las Moreras offer an assortment of dishes within 700 meters of the property.

The hotel offers a buffet breakfast at the price of EUR 13.20 per person per night. 

Services

Guests can make use of dry cleaning, newspaper service and shopping service on site.

Relax

On-site treatment facilities feature whirlpool baths and massage. The hotel offers a gym and a fitness centre to keep active guests fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site at EUR 11 per day.

The staff at the hotel speaks English, French, Spanish, Italian, Serbian.

Number of floors:   5.  Number of rooms:   125.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Coffee shop
  • Vending machines
  • Exterior corridors
  • Fireplace
  • Carte blanche
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Tennis court
  • Golf course

Services

  • Free airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter
  • Email service

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Snack bar
  • Buffet breakfast

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Computer rental
  • Printers
  • Scanner
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • High chairs
  • Paid babysitting/ Child services
  • Children's menu

Leisure facilities

  • Beach chairs
  • Casino
  • Sun terrace
  • Leisure/ TV room
  • Sauna
  • Jacuzzi
  • Massage

Room facilities

  • In-room air conditioning
  • Individual heating
  • In-room safe
  • Wet bar
  • Mini-bar
  • Soundproofed rooms
  • Adjoining rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Recliner
  • In-room desk
  • Ironing facilities
  • Rollaway beds
  • In-room sink

Bathroom

  • Shared bathroom
  • Bathtub shower combination
  • Hair dryer
  • Bidet
  • Bathrobe
  • Room toiletries
  • Laundry basket/ Clothes hamper
  • Toilet

Self-catering

  • Electric kettle
  • Microwave
  • Oven

Bedroom

  • Down/Feather pillows

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Multi-line phone
  • Free local telephone calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 12 years
Existing bedding FREE
There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Crowne Plaza Madrid Airport Hotel Madrid location
Show big map »

Hotel Address:

Calle De Lola Flores, 1, Madrid, Spain, 28022

Get directions
City Center
  • Madrid
    8.6 mi
Airports
Train Stations
  • Estacion de Chamartin
    7.6 mi
  • Chamartin Station
    7.6 mi
Underground stations
  • Aeropuerto
    2.2 mi
  • Aeropuerto de Madrid
    2.2 mi
  • Bus stop
    2.1 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    125

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridCrowne Plaza Madrid Airport

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge

Rooms and availability

Crowne Plaza Madrid Airport photos Exterior
King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Coffee machine
    • Bathtub
    • + More
  • General:Wi-Fi
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Tiled/marble floor
  • Soundproofed windows
  • Privilege access to executive lounge
  • Voice mail
  • Telephone
  • Entire unit located on ground floor
  • Laptop safe box
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Non-feather pillows
  • Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Chocolate or cookies
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
  • Stereo
  • Radio
Crowne Plaza Madrid Airport photos Room
Superior Room
  • Room size:

    360 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Tiled/marble floor
  • Soundproofed windows
  • Voice mail
  • Telephone
  • Upper floors accessible by lift
  • Laptop safe box
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Non-feather pillows
  • Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Chocolate or cookies
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
  • Stereo
  • Radio
Crowne Plaza Madrid Airport photos Room
Deluxe Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Tiled/marble floor
  • Soundproofed windows
  • Entire unit wheelchair accessible
  • Voice mail
  • Telephone
  • Accessible by lift
  • Laptop safe box
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Non-feather pillows
  • Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Chocolate or cookies
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
  • Stereo
  • Radio
Crowne Plaza Madrid Airport photos Room
Deluxe King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Tiled/marble floor
  • Soundproofed windows
  • Entire unit wheelchair accessible
  • Voice mail
  • Telephone
  • Accessible by lift
  • Laptop safe box
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Non-feather pillows
  • Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Chocolate or cookies
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
  • Stereo
  • Radio
Crowne Plaza Madrid Airport photos Room
Executive Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Tiled/marble floor
  • Soundproofed windows
  • Voice mail
  • Telephone
  • Upper floors accessible by lift
  • Laptop safe box
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Non-feather pillows
  • Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Chocolate or cookies
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
  • Stereo
  • Radio

Crowne Plaza Madrid Airport Location

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  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Air business related

  • Aeropuerto Internacional de Madrid-Barajas1.9 mi

Local attractions

  • Infante de Orleans Foundation Museum1.1 mi
    Aeropuerto de Cuatro Vientos, Madrid
  • Parque Europa3.1 mi
    Paseo de los Cipreses, s/n, Torrejon De Ardoz
  • Faunia5.4 mi
    Avenida de las Comunidades, 28, Madrid
  • Parque Juan Carlos I3.0 mi
    Avda de Logrono, Madrid
  • Parque La Quinta de los Molinos3.8 mi
    Alcala 527, Madrid
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    125

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridCrowne Plaza Madrid Airport

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge

Cities nearby
  • Coslada hotels - 11 km
  • Alcorcon hotels - 13 km
  • Getafe hotels - 13 km
  • Boadilla del Monte hotels - 15 km
  • Alcobendas hotels - 15 km
  • Majadahonda hotels - 16 km
  • Pozuelo de Alarcon hotels - 10 km
  • Leganes hotels - 11 km
  • San Sebastian de los Reyes hotels - 16 km
  • San Fernando De Henares hotels - 14 km

Crowne Plaza Madrid Airport Reviews

Guest reviews are submitted by our customers after their stay at Crowne Plaza Madrid Airport

Average guest rating

8.2out of 10
Fabulous
Based on 57 reviews

Rating by category:

Service
8.8
Value
9.3
Rooms
9.0

Guest reviews

  • Group of friends
    8.8

    Very helpful receptionist who sorted out the complete mess of my booking made by your web site.

  • Single
    7.4

    High quality clean Bedroom. Good direct access to Internet facilities. Close to the Airport.

    Very little selection for Breakfast. Very little choice for Vegetarians.

  • Older travelers
    9.6

    Excellent, friendly staff.

    Wi-Fi signal too poor for access from room. Had to go to bar to use laptop. Lack on Internet access from room is extremely inconvenient.

  • Family with children
    3.2

    One of the reasons for choosing this hotel was the Crowe Plaza name and the shuttle bus service from the airport. I waited over a 1 1/2 hrs before being pickup and it's only 15 minutes away. The response was we will be there in 5 minutes. The shuttle didn't run the next day and my daughter ended up having to take a taxi from the airport. I will tell you all your other competitors were running every 15 minutes. I took note of their names for future use. We were a family of four and the room didn't accommodate that from towels to soap. We had to ask over and over again. The room had flies and hair on the floor. The food was expensive and terrible. However, the receptionist was professional and helpful with taxi. The positive point for this hotel was the receptionist.

    I will never book here again. I used negative reviews to over come any issues but even with this knowledge the negative reviews were right. I do business with Crowe Plaza in other countries and now reconsidering ever using it again for what I paid. The value is not worth the stay.

  • Group of friends
    9.2

    The spacious room and it's great for a short layover with its close proximity to the airport

    The lack of food choices around

  • Single
    8.8

    Close to Barajas airport and friendly staff. There is no swimming pool facility and lunch buffet options but overall I am really pleased with the hotel's ambience which really matched with the beautiful spanish ambience.

    Lack of swimming pool and lunch buffet options

  • Single
    6.2

    Proximity to airport. The fact it is new.

    Room temperature on arrival was 10 degrees Celsius. I checked in at 23:00 - all facilities such as the bar/cafe were closed!

  • Older travelers
    7.8

    The size of the room was great and we were lucky to have 2 queen beds...other wise the bed would be too small for 2. the expresso machine in the room was a nice touch. the wi fi was only in the main common parts of the hotel..in the room you had to use cable which was not possible on my mac air book.

    Not enough staff.... No slippers...bath robe...limited shampoo and wash

  • Couple
    9.6

    This is my second time staying at the Crowne plaza it is just a comfortable relaxing place. There isn't anything in the area, but there is access to taxis ane metro to get to the center of madrid. It is just a place to just relax and feel good.

  • Family with children
    10.0

    We had a family room and it was a lovely size, really clean and tidy. We only spent half-a-night there before an early morning flight, but we were very impressed with the room and the staff of the hotel that were very helpful.

    Like other reviewers have said, the shuttle to the airport isn't great. We waited 40 minutes at the airport before the shuttle came to get us and in the meantime other hotels' shuttles came 3 or 4 times. This hotel only has one van, which means you have to call them ahead of time and essentially book a shuttle appointment for them to come get you from the airport. It was also a little bit frustrating when we couldn't book a shuttle at the time we wanted to leave for the airport in the morning because their wasn't enough room. You must book the shuttle upon checking in, otherwise the shuttle fills up and you have to wait for the next trip. All in all, I would still recommend this hotel to travelers. It was a great price, even during high season and the perfect place to rest a little before (and after) a long trip.

  • Single
    5.4

    The rooms are big, the beds are good

    The food was not good, the dinner was bad, and the breakfast terrible. Also there was a problem to get warm water in the shower. The quality of the stay was way below what you should expect from rooms in such pricesetting. Good thing was the staff at reception, they were really friendly.

How to reach hotel

hotel Crowne Plaza Madrid Airport Hotel Madrid location
Show big map »

Hotel Address:

Calle De Lola Flores, 1, Madrid, Spain, 28022

Get directions
City Center
  • Madrid
    8.6 mi
Airports
Train Stations
  • Estacion de Chamartin
    7.6 mi
  • Chamartin Station
    7.6 mi
Underground stations
  • Aeropuerto
    2.2 mi
  • Aeropuerto de Madrid
    2.2 mi
  • Bus stop
    2.1 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    125

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridCrowne Plaza Madrid Airport

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge