Crowne Plaza Madrid Airport

Calle De Lola Flores, 1, Madrid, Spain, 28022show map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Spain

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Overview

A casino, a summer terrace and a golf course are featured in Crowne Plaza Madrid Airport located 15 km from Tea Shop. Since 2010 the hotel has been offering accommodation in a 5-story building with a contemporary architecture and furnishings. Crowne Plaza Madrid Airport comprises of 125 rooms.

The property boasts a privileged location minutes away from San Fernando Henares train station. Within 30 minutes' drive, guests may access Santiago Bernabéu Stadium.

Shopping centers and fairgrounds, as well as a stadium, bars and restaurants can be found in the surrounding area.

Barajas airport is situated around 10 km away from the property.

Rooms

Each guest room provides a sitting area, a writing desk and a telephone along with smart furnishings. Guest rooms at this hotel offer terrace views. Wooden furnishings and hardwood flooring decorate all rooms.

Eat & Drink

The hotel serves a buffet breakfast every morning. Local dishes are served in the refined restaurant on site. The 24-hour bar offers fine drinks together with a terrace and Wi-Fi. The property is set in San Blas district, within about 10 minutes' walk of las Moreras that serve delectable meals.

The hotel offers a buffet breakfast at the price of EUR 13.20 per person per night. 

Services

The hotel provides a private carpark, a vending machine and a hairdresser for guests' convenience.

Relax

Cots, high chairs and a special menu are available upon request. A gym and a fitness centre are among the on-site facilities.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site at EUR 11 per day.

The staff at the hotel speaks English, French, Spanish, Italian, Serbian.

Number of floors:   5.  Number of rooms:   125.

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Facilities
Wi-Fi
Parking

EUR 11 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Cafe

Snack bar

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness centre

Spa and relaxation

Jacuzzi

Massage

Sauna

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Free airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter
  • Email service

Dining

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Computer rental
  • Printers
  • Scanner
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • DVDs/ Videos for children
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Casino
  • Sun terrace
  • Leisure/ TV room
  • Sauna
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Individual heating
  • In-room safe
  • Wet bar
  • Mini-bar
  • Soundproofed rooms
  • Adjoining rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Recliner
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub shower combination
  • Hair dryer
  • Bidet
  • Free toiletries
  • Laundry basket/ Clothes hamper

Self-catering

  • Electric kettle
  • Microwave
  • Oven

Bedroom

  • Down/Feather pillows

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Multi-line phone
  • Free local telephone calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEAll children4 - 18 yearsExtra bedFREEChildren above
18 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Barajas (MAD)3.9 mi
Torrejon Afb (TOJ)6.3 mi
Train
Chamartin Station7.6 mi
Underground
Aeropuerto de Madrid2.2 mi
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Reviews
8.4
SuperbBased on  114  reviews

Rating by category:

9.0
Rooms
8.8
Service
  • 7.0
    Very good

    Close to airport

    The double bed size is small and can not fit two adults. The room has wired Internet only although we are in the iPad/iPhone era!!! Parking is charged. This is an airport hotel, hence room service options shall not be limited by 11pm.

  • 10.0
    Exclusive

    Beautiful, clean, comfortable hotel close to the airport.

  • 9.6
    Exclusive

    Very attractive rooms for its price

  • 9.6
    Exclusive

    Excelent hotel and very friendly staff, if you need to stay close to the airport is an excelent choice

  • 8.2
    Fabulous

    Very comfortable Beds all very well presented. Very pleased for a Airport stopover.

  • 8.2
    Fabulous

    Nice bar & restaurant, good service

    Location in the middle of nowhere, (but near airport, which we were not using)

  • 8.8
    Superb

    Large, clean specious rooms. Great buffet breakfast. Good quality linens and great amenities. Friendly helpful staff.

    Isolated location. No restaurants around. No place to go, nothing to do.

  • 7.0
    Very good

    Our family room was spacious and well equipped. Close to the airport. Good service and nice restaurant. parking fee is one of the cheapest.

  • 8.8
    Superb

    Very helpful receptionist who sorted out the complete mess of my booking made by your web site.

  • 7.4
    Very good

    High quality clean Bedroom. Good direct access to Internet facilities. Close to the Airport.

    Very little selection for Breakfast. Very little choice for Vegetarians.

  • 9.6
    Exclusive

    Excellent, friendly staff.

    Wi-Fi signal too poor for access from room. Had to go to bar to use laptop. Lack on Internet access from room is extremely inconvenient.

  • 3.2
    Guest rating

    One of the reasons for choosing this hotel was the Crowe Plaza name and the shuttle bus service from the airport. I waited over a 1 1/2 hrs before being pickup and it's only 15 minutes away. The response was we will be there in 5 minutes. The shuttle didn't run the next day and my daughter ended up having to take a taxi from the airport. I will tell you all your other competitors were running every 15 minutes. I took note of their names for future use. We were a family of four and the room didn't accommodate that from towels to soap. We had to ask over and over again. The room had flies and hair on the floor. The food was expensive and terrible. However, the receptionist was professional and helpful with taxi. The positive point for this hotel was the receptionist.

    I will never book here again. I used negative reviews to over come any issues but even with this knowledge the negative reviews were right. I do business with Crowe Plaza in other countries and now reconsidering ever using it again for what I paid. The value is not worth the stay.

  • 9.2
    Superb

    The spacious room and it's great for a short layover with its close proximity to the airport

    The lack of food choices around

  • 6.2
    Good

    Proximity to airport. The fact it is new.

    Room temperature on arrival was 10 degrees Celsius. I checked in at 23:00 - all facilities such as the bar/cafe were closed!

  • 7.8
    Fabulous

    The size of the room was great and we were lucky to have 2 queen beds...other wise the bed would be too small for 2. the expresso machine in the room was a nice touch. the wi fi was only in the main common parts of the hotel..in the room you had to use cable which was not possible on my mac air book.

    Not enough staff.... No slippers...bath robe...limited shampoo and wash

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Spain

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEAll children4 - 18 yearsExtra bedFREEChildren above
18 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Barajas (MAD)3.9 mi
Torrejon Afb (TOJ)6.3 mi
Train
Chamartin Station7.6 mi
Underground
Aeropuerto de Madrid2.2 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Cities nearby
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